Laser Hair Removal Frequently Asked Questions

Our diode hair removal laser is the latest advanced technology to remove hair with its built in crystal freeze technology has revolutionized the industry by offering a safe and effective solution for individuals with varying skin tones. Whether you have fair skin or darker pigmentation, our lasers can effectively target and remove unwanted hair from all areas of the body without causing any harm to the surrounding skin.

Laser hair removal utilises advanced technology that specifically targets the pigments within the hair follicles. The laser emits a concentrated beam of light that penetrates the skin and is absorbed by the hair follicles, heating them up and ultimately impairing their ability to regrow hair. Since the laser targets the melanin within the hair, it is crucial to avoid sun exposure or tanning prior to the treatment to minimise potential risks.

You will need a number of sessions to successfully achieve permanent hair reduction, every person is different and produces hair growth at different rates, a minimum of 6-12 sessions are required, with the need of annual top up if needed.

To keep treatments comfortable, the system is equipped with Crystal Freeze™ technology, which continuously cools the skin throughout the session. This advanced cooling method maintains a consistent temperature on the surface of the skin, offering greater protection and comfort compared to traditional contact or air cooling.

Most clients describe the sensation as similar to a quick “elastic band snap” — unusual but not typically painful. After treatment, the area may feel slightly warm or tender, so we recommend applying Aloe Vera Gel for 48 hours to calm and soothe the skin.

Our prices are competitive and start from as little as £45 per session. Book a consultation today with one of our experienced laser technicians who will assess your specific needs and discuss the recommended treatment plan.

Yes — our medical-grade diode laser is safe and effective for all skin types, including darker tones. We carefully customise the settings to match your skin and hair, ensuring treatments are both comfortable and effective while protecting the surrounding skin.

Laser hair removal is most effective on darker hair colours, as these contain more melanin, which absorbs the laser energy more efficiently. For lighter hair types—such as white, blonde, red, or grey—the treatment may be less effective. These hairs have less melanin, meaning less heat is absorbed, and as a result, we cannot guarantee the same level of follicle destruction.

No — laser hair removal is not recommended during pregnancy. Hormonal changes can affect your skin and the effectiveness of the treatment. For your safety, we advise waiting at least 3 months after giving birth and 3 months after finishing breastfeeding before starting or resuming treatments.

For your safety, we recommend waiting at least 2 weeks after sun exposure—whether from a holiday, sunbathing, or sunbeds—before having laser treatment. Treating recently tanned skin increases the risk of irritation or damage.

You should also avoid using fake tan on the treatment area for at least 2 weeks before your appointment, as it can affect how the laser interacts with your skin.

You must be 18+ for laser hair removal.

Yes — for insurance purposes, we’re required to take before and after photos of every treatment. These images help us track your progress and results.

Sometimes, we may use photos for marketing to showcase treatment outcomes, but your identity will always remain confidential. If you’d prefer your photos not to be used for this purpose, simply let us know before or during your appointment.

We are proud to offer flexible & affordable packages and payment options to fit into every budget.

No, as stated in our T&Cs, all deposits are non-refundable under any circumstances. However, you can reschedule your appointment up to 48 hours in advance.

If you miss your appointment without providing any notice, the full cost of the treatment will be charged before you’re able to book another session. To help you stay informed, we’ll send a confirmation email when you book, followed by reminders and a treatment safety form 48 hours before your appointment.

Cancellation & Rescheduling Policy

• We require at least 48 hours’ notice to cancel or reschedule an appointment.

• If you cancel or do not attend without giving notice, you will be charged 100% of the treatment cost (or £40, whichever is greater).

• Same-day cancellations or changes will also be charged at 100% of the treatment cost (or £40, whichever is greater).

• If you cancel or reschedule within 48 hours but not on the same day, the fee is 50% of the treatment cost (or £40, whichever is greater).
  

If you are more than 10 minutes late to your appointment, we may be unable to carry out the full treatment, you will be charged 100% of the treatment cost (or £40, whichever is greater).

Please inform us at least 48 hours in advance if you start any new medications or experience skin conditions (such as sunburn, breakouts, or cold sores) that might impact your suitability for treatment. If we’re only made aware on the day of your appointment and treatment cannot proceed safely, 100% of the treatment cost, or £40—whichever is greater will be charged.

These policies are designed to ensure fairness, transparency, and the continued quality of our services. We truly value your support as a client of our independent clinic. If you have any questions or need assistance with your booking, we’re here to help.